Archives: Posts

February 17, 2017 Phonecast

Should you have a right to repair your own phone? You wash your hands after using the restroom but what about your phone? Is phone insurance a good investment? There are new proposed laws regarding phones and driving that may affect you.

February 13, 2017 Phonecast

Verizon is offering customers same day phone screen repairs for select models. Should you be concerned? Sprint iPhones might be a much better value than people think. Galaxy S7 Edge displays can be a pain. Dealing with customers that want to haggle, and more…

February 10, 2017 The Week in Wireless Phonecast

iPhone 8 rumors. Will it be the 8, the X, the 10th anniversary edition? Hard to say for sure but maybe we will see inductive charging added to this years model. The word is that Apple may break the $1,000 price tag this time. Another Samsung battery catches fire… well a whole pile of them apparently. The Nougat update may reduce your battery capacity by 10%, and more… This is the week in wireless Phonecast.

Considerations for where to buy phone replacement parts

When buying parts for phone repair there are a lot of things to consider. All vendors are not equal, quantity is a factor, and the Chinese New Year celebration puts things on hold for at least a week every year. Do-it-yourselfers and professionals should not necessarily buy from the same suppliers.

February 3rd, 2017 Phonecast

Does Donald Trump still use a Galaxy S3? Company that hacked iPhone 5C gets hacked. If a telemarketer says “Can you hear me?” Hang up. Samsung will not be showing off the Galaxy S8 this month but may be contracting with a Japanese battery manufacturer for this model. Sony sells less but earns more…

January 30, 2017 Phonecast

Apple has removed the iCloud activation lock status page but… there’s a workaround at least for the moment. Is pricing the only thing that differentiates you from your competition? Then you’re doing it wrong! Let’s talk about taking calls from potential customers and taking them to the next level- commitment.

January 27, 2016 Phonecast

Using the pattern unlock on your Android device may not be a good idea. Neither is taking a selfie that shows your fingerprint. Will the next iPhone have a curved edge display or is Apple planning to use flexible LCDs for a different device? The LG G6 will not have a removable battery or wireless Read More …

Safety in the phone repair workplace

If you’ve never considered the risk of injury related to phone repair here are a few things that you should be aware of. First and foremost protect your eyes! You only have one pair to get through life with. Broken glass and eyes are a bad combination.

January 20th, 2017 Wireless News

This week we have Samsung’s official statement to look forward to regarding what caused the Note 7 to explode. Redheads might get their own emojis soon. Curved displays will cost more to replace if you break them. The Galaxy S8 may use the same “heat pipe” technology to keep things cool, and Android users crossing Read More …

Customer Service in the Phone Repair Business

Dealing with upset customers is the norm within the phone repair business. Let’s face it, people aren’t usually happy about a broken phone. How we handle their experience with us makes all the difference in the world when it comes to maintaining a good reputation and growing our business. Here are a few things that you can do to make the best of every customer interaction.